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Schoox has proven to be a valuable tool for organizations looking to streamline their training processes and ensure consistency across …
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What is Schoox?
Schoox provides employee talent development, from new hire training to manager development programs, deliver the right content and courses to every employee in a social platform that keeps them engaged.
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What is Schoox?
Schoox provides employee talent development, from new hire training to manager development programs, deliver the right content and courses to every employee in a social platform that keeps them engaged.
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- Setup fee required
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Schoox Learning Management System Executive Briefing Demonstration
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Product Details
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What is Schoox?
Schoox is workplace learning software designed to keep learners curious by helping to deliver more kinds of content wherever learners are, from the front line to the corporate office. And by aiming to make learning easy, accessible, rewarding, and fun, Schoox helps get learners more excited about their career development.
Schoox Features
Learning Management Features
- Supported: Course catalog or library
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Social learning
- Supported: Gamification
- Supported: Single Sign On (SSO) Enabled Learning
Additional Features
- Supported: A branded online training academy with curricula specific to a company
- Supported: Training material can be uploaded and converted into virtually any file type (DOC, PPT, PDF, all video files)
- Supported: Library is accessible via mobile device
- Supported: Custom content for corporate libraries can be created
- Supported: Courses can be customized and assigned based on user location and roles
- Supported: Public training courses can be imported into an academy
Schoox Video
Schoox is workplace learning software designed to make learning and career development easy, accessible, rewarding, and fun, so whatever learners need to know just “clicks.”
🟣 Learning activity is tracked, to help people succeed through training, skills development, and care...
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Schoox Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Schoox provides employee talent development, from new hire training to manager development programs, deliver the right content and courses to every employee in a social platform that keeps them engaged.
Reviewers rate Assignments highest, with a score of 9.3.
The most common users of Schoox are from Mid-sized Companies (51-1,000 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Schoox has proven to be a valuable tool for organizations looking to streamline their training processes and ensure consistency across multiple locations. Users have found Schoox effective in transforming perceptions of learning and talent development, solving business problems through its intelligent data flow and holistic approach. The integration with third-party apps has been beneficial, allowing users to customize their training programs and easily update materials as needed. Whether it's training new staff members, developing customized training programs, or rolling out new products or menu items, Schoox has provided a centralized platform for creating, delivering, and tracking training materials. The software's affordability and ease of use have made it a popular choice for organizations of all sizes. By offering pre-made courses and providing analytics on employee training progress, Schoox has reduced training time while increasing service standards and brand knowledge. Additionally, the platform's compatibility with tablets, iPads, and smartphones has catered to team members who prefer mobile learning options. Overall, Schoox has addressed the challenges of tracking employee training, ensuring consistency in communication, and providing ongoing professional development opportunities for organizations across various industries.
Intuitive and Fluid User Interface: Users have consistently praised Schoox for its intuitive and fluid user interface, which allows for seamless navigation across platforms. Many reviewers have stated that the UI is easy to use and enables them to quickly find what they are looking for, even if they have never used a particular feature before.
Highly Customizable Testing Feature: The testing feature in Schoox has received high praise from users. Several reviewers have commented on the flexibility it offers, allowing them to create their own questions and answers. They appreciate the availability of multiple question formats and the efficiency of creating tests quickly using pre-built templates.
Organized Training System: Users commend Schoox for its well-organized training system. Many reviewers have expressed appreciation for the ability to break down training into curricula, courses, lectures, and on-the-job training. They find it highly beneficial that different categories can be created for different curricula, enhancing overall organization and management of training materials.
Syncing Issues: Users have mentioned that it has been challenging to sync data from HotSchedules to Schoox, especially when employees have the same first and last names. Some users suggest using email identification instead of relying solely on employee names for syncing purposes.
Copy and Paste Limitations: The copy and paste function within Schoox is limited, as it only allows copying within the same course or test. This restriction makes it difficult for users to create similar courses or tests efficiently.
Difficulty in Finding Reports: Users have found it time-consuming and not intuitive to find the right report for training in Schoox. Some users suggest improving the search functionality to make it easier to locate specific reports.
Users have made the following recommendations about Schoox:
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Users recommend using Schoox for certifications and training. They have found it to be a valuable tool for obtaining certifications and acquiring training in various areas.
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Users praise Schoox for its high-quality performance and have never been disappointed with the program. They feel that Schoox delivers on its promises and provides a reliable platform for their learning needs.
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Users find Schoox easy to use and appreciate its usefulness as a communication tool for sharing information with their teams. They believe that Schoox effectively facilitates collaboration and ensures effective information exchange among team members.
Additionally, users suggest reaching out to customer service for any assistance with Schoox as they believe the support team can provide helpful guidance. Furthermore, users recommend utilizing Schoox for both training and management purposes. Lastly, users highlight how well Schoox works with SCORM files, making it a convenient choice for integrating different learning content formats.
Attribute Ratings
Reviews
(1-16 of 16)Companies can't remove reviews or game the system. Here's why
July 14, 2017
Graffiti Schoox
The platform is for the entire organization. This provides an ongoing training toolbox for the brand.
- Training video uploads
- Tracking and validation
- Ease of use
- Attach to the HotSchedules app
July 05, 2017
SchooX Review
HotSchedules Train is used by our entire organization. This is the system we use to train everyone in our company from hourly team members, to general managers and minor additions to our menu or a new system being implemented in our company. We use almost every aspect of this training tool minus a few. It is my job to create and upload our training into the system as well as maintain its accuracy.
- Testing: The testing that HotSchedules Train provides is great because it allows you to create your own questions and answers providing multiple different types of questions.
- Organized: The organization of this training system is very well put together. Being able to break down your training into curricula, course, lecture, on the job training. The system also allows you to create different categories for different curricula.
- Reporting: At Hickory Tavern we are big into the reporting this system offers. We can view reporting any way we would like to. By location, job code, individual, course, curricula, you name it. This makes it easy for the training department to see where our training lacks.
- User accounts: HotSchedules Train has each user in the system by first and last name which is a great tool but this becomes a problem when you have more than one person in your company with the same first and last name. Maybe they should identify by email instead of name so accounts of users with the same name do not merge together.
- Copying Course or Test: Throughout the system you see the option to copy a course or a test but then the only place you can "paste" is within that same course or test. If I am creating two different courses or test that are similar it would be easy to use this function if it were designed a little better. Instead to "copy" a quiz you need to add all questions to a pool. In order to "copy" a course you would need to just create a new one from scratch.
June 30, 2017
Efficient, and consistent
At Silver City Restaurant & Alehouse, we use Schoox to not only train both the Front of the House, and Kitchen staff, but to also ensure what's communicated to them is consistent, and clearly understood amongst everyone. Schoox also addresses the issue of tracking whether or not an employee has been trained in a particular position, new menu item, or any other new material.
- Schoox is easy to use. Creating, editing, and assigning courses is easy, and saves time.
- Progress can be converted to an Excel sheet. Easy to edit, and post for staff to see.
- Schoox provides the administrator the freedom to customize training courses to the needs of the organization.
- Uploading a PDF can sometimes be challenging no matter the size of the file being uploaded.
- Question formats on quizzes don't all work the same between mobile devices, and desktops.
June 26, 2017
"If You Want Efficiency You Want HotSchedules!!!"
We use HotSchedules across our entire organization. Helps out with time management, labor reports, and online training. HotSchedules gave us the ability to map out our days, weeks, and months to assure that we are setup for success for every section of our company. It's an essential part of our work flow.
- The ability to release and pick up shifts. Helps out a ton in the aspect of communicating between managers and employees in terms of picking up or dropping shifts.
- The Schoox Training Program. You're able to setup your own online curricula. Love the ability to have a pre-training for new employees and employees that are getting promoted.
- The ability to see your labor in certain sections of the bar. You can really fine tone how much you're spending on labor!
- Wish Schoox had the ability to block out shifts for those who haven't completed their online curriculum.
- I wish Hot Schedules could have some type of cross platform. We run 3 different venues so it would be nice if employees didn't have to create multiple accounts to access their schedule. Logging in and out of multiple accounts can be a tedious process especially if you forget one of your passwords to your accounts.
- I wish the HotSchedules had more manager functionality for editing the schedule or approving shifts. You can get the full website on your phone, but it's a little hard to work with.
June 26, 2017
Schoox - EASY!
We use Schoox mainly to administer testing and assessment, measure competency and track training completion for our restaurant leadership roles.
- It is extremely easy to build simple courses and tests using SMEs and not professional developers.
- The UI is extremely easy to use and the help files and support documentation allow one to complete work within Schoox without needing much training.
- The integration with our HRIS system was very easy to do.
- I wish there were an easier way to set up dashboards for regional trainer reporting.
- Not all of the features work well on mobile devices (e.g. polls).
- I would like to have access to more administrative features on the mobile app.
We currently use it for training our managers and supervisors. We plan to implement it across to the hourly crew next year after we iron out the kinks. We started using Schoox because of its affordability and ease of use. Schoox does not do everything that we want but does a lot of it. We wanted to remove paper training and be able to have a place to house all of the quizzes and "scorecards" for their employment. The next stage is to build videos.
- Ease of use - have all the manuals in one place. Quizzing is graded right away and the manager knows where they stand. Very easy to build in the platform.
- Reporting/Recording of history - I can look at a snapshot of any manager who has used Schoox and see how they are doing at any time. Also keeps a record of the past performance.
- On the Job Training - allows for our managers and trainers to sign off on performance, give a ranking and put in notes.
- Currently, in order to review quiz questions with a manager taking the quiz, you need to go to the computer to review. You cannot review using a mobile device. This is very inconvenient.
- The On the Job Training is very useful. However, currently, I cannot connect it with a workgroup manual. It has to be at the bottom of the course. Since the way I use it is teaching about a certain workgroup.
- Scrolling - I wish we didn't have to scroll through a manual or use the arrows at the top to get to a certain section in a manual. It takes a lot of time. I have some manuals that are more than 70 pages and to get to the last page is a pain.
June 20, 2017
Absolutely love it, but keep making it better
We use it to train our hourly staff for serving, hosting and cooking.
- Provides a good structure for outlining training.
- Takes advantage of employees using mobile devices to train and uses far less paper.
- Allows for editing materials relatively easy to keep things up to date.
- Signing up employees to your curricula and courses is awkward because it is based on email which is not used very much by the younger generation.
- Monitoring as a manager is not efficient. I have to spend a lot of time clicking into individual courses to see progress.
- There isn't much structure for a role of trainer that is built in. You can manipulate the system to make it work, but it should just be a checkbox to make someone a trainer.
- Lack of reporting. Ideally as a manager, I would like to get an email report summarizing what my new employee accomplished in training each day. I would like my trainer to be required to put in a few comments and make sure everything that the employee was supposed to do that day is completed.
- No connection to scheduling - The badges they earn for passing a curriculum should show up next to their name in the scheduler for HotSchedules.
- No timeline - It would be nice to be able to layout a basic timeline and connect courses to those days. For example, a server trains for 5 days and on day 3 I want her to complete a food quiz, the system should group the courses so that is possible.
- No WYSIWYG editor. I would rather build the training materials for reading in the schoox rather than have to maintain a library of files somewhere else.
- There should be a separate log in or landing page for setting up and designing the courses. The current layout is very clunky and very slow to work with. If you are working with a couple hundred courses, it gets very time consuming to click through all the hoops to get to what you want. Someone needs to study how managers actually interact with the system when setting it up. I'd love to give you some designs if you are interested.
- For companies with multiple concepts, the first thing that Schoox should ask when logging in is 'Which Concept do you want to work with' then proceed forward only showing files, courses and curricula related to that concept. This would help shorten lists and make things easier to understand for employees that are new.
June 19, 2017
Great computer interface, App needs work
Our restaurant is currently establishing a training curriculum for all positions in our company. As a growing business it was important for us to be able to streamline our training and maintain consistency through all locations. With Schoox we are able to customize our training to our brand specificly and periodically add new lessons for staff and monitor their progress. This allows us to make sure our staff is always maintaining the highest of standards.
- You are able to track your staffs' progress with their training.
- You can periodically add new lessons to specific employees if you see there is an area where they need work.
- When training new employees, management can keep notes on their profile and all other managers can access at any time.
- It can be difficult in the beginning to figure out where you need to go for certain tasks in the beginning
We are using HotSchedules Train across the entire company. We manage 19 locations and 10 different concepts. We use Train for our new hire training for all positions, both hourly and manager, in the restaurants as well as continuing education for those that want to learn more. Train allows us to deliver a consistent message to our employees as well as quickly updating that message as necessary.
- Using the App for training as well as On the Job Training (OJT) checklists. Our trainees and trainers can work from a shared checklist on all the key training areas to make sure everything is covered.
- Creating courses and curricula is very simple. The ability to pull websites into the training course has made managing the course data very simple for us.
- The reporting page is very simple to navigate and looking up the progress of a trainee takes seconds.
- Auto-assigning courses and curricula to new hires has made it very simple to begin training at the store level. No new procedures for the managers to learn to get a new employee started. Jobs pull right from the POS and the necessary courses are assigned based on the job.
- Looking up an individual employee's progress on line is very simple and intuitive. But finding the right report for training is not and can take lots of time to find what you are looking for.
- The mobile app needs to have more of the social features like the Leader Board and creating a new message.
- We have 9 different concepts in our training academy, I would like to be able to restrict the courses and curricula to those that only apply to specific concepts. Similar to how the content can be assigned to different units.
June 16, 2017
Consistency is king!
Schoox is being used as the main training tool in our restaurants. It is used across all departments and job roles (except administrative and director levels) in the restaurants. The main business problem that it addresses is the difficulty of consistent training as an organization is growing. We believe consistent training is the only way for a business to not lose it's "soul".
- The ability to maintain a streamlined message
- integration with hotschedules, specifically with importing and managing users based on job codes
- Automated features for getting information to new hires and new roles
- Clunky interface, not as intuitive as other competitors
- Curricula and courses differentiation is often confusing to new users
- Strange conversion of certain PDFs
- We'd love to see the ability to customize our academy a bit more to make it more on brand
June 12, 2017
Schoox - Powered by the People
We have all our employees take quizzes though Train. We also have new hires watch videos we have set up.
- The system grades all the quizzes so managers and team members do not have to.
- Train provides an easy way to create new training material and reaches all your current employees.
- The navigation of the site is confusing and hard to get from one place to another.
- The report dashboard is a bit confusing.
June 12, 2017
From an HR perspective
All hourly employees have specified training that they must complete in order to complete their training program. [It's] Used nationwide in all sites, all cities. Allows the message being conveyed to be universal. No loss of information across many cities. Better form of communication and we are 100% sure that all employees are receiving the best training possible.
- Easy to use and manage.
- Easy to track employees progression in their training.
- No loss of communication.
- An auto reset on a training course when a new hire has failed an exam would be more convenient.
- The ability for all managers to reset the failed courses would be helpful.
- Under individual profiles, it is messy and hard to filter through. Maybe a better layout featuring all their tasks along with progression report.. Maybe a list of what issues they struggled with (what questions were missed) so the managers can see what areas need improving?
- Maybe a report card of strengths and "areas of improvement".
June 12, 2017
Schoox the Time Saver
We use Train by Schoox for all our new employees. We require every employee from our busser to our general managers to use Schoox before setting foot on the floor. Recently we added a course to everyone's assigned courses and we were able to roll it out extremely fast with Schoox.
- Uploading of courses
- Great built in materials
- Auto assignment
- Test formats are not ideal - no fill in the blank
- Account setup doesn't always work
- Employees often get confused to which courses are theirs, they do unassigned courses
Our company uses HotSchedules Train powered by Schoox for all of our new hire teammate training as well as information and product roll outs. Our teammates like using their smartphones in the first place, so we moved our training to something they already have in their hands. It also lets us capitalize on micro-learning and instant feedback.
- Customization so we can make the information interactive.
- We can make updates instantaneously in the case of new operating procedures or products.
- We can track and report each location and users progress to ensure the information is being reviewed and it also provides a time stamp.
- Making reports easier to export and add more information for reporting. i.e. by department.
- Identifying which content is for which users. Some content cannot be hidden from everyone - and we don't want everyone to see it.
- The ease of use and mobility getting from course to course and, if needed, moving backwards.
June 07, 2017
Schoox Rocks!
We are using Schoox to augment and formalize the training materials provided to us by our Franchise organization. We've created curricula for the various roles in the restaurant, which contain courses we created around the materials our parent organization provides and additional lectures we feel augment and improve upon those materials. The courses also allow us to prescribe the order in which the materials are presented, and the OnTheJob Training function allows us to give our trainers a checklist of competencies each trainee must master before moving on to the next course.
- Managing content is very easy.
- The interface is sometimes a bit cluttered. It does a lot, and it's sometimes hard to know where to go for which function, especially as an administrator.
- It should be possible to intermix various training "modes" into the workflow of a course. We can set a quiz to follow a particular lecture, but should be able to do that with other things as well, especially the On The Job training module.
HotSchedules Train is being used across our entire organization. We're using it for initial employee training, new manager training, compliance, and ongoing training and development.
- Easily navigable
- Easy at-a-glance reporting
- Easily add content
- Difficult to troubleshoot SCORM issues - there's no apparent error or log to check
- Would like to see reporting/admin functions available on the mobile app
- Sometimes customer service pushes back on integration issues for you to solve as opposed to working together to solve issues on their end with integration